Information used for an availability request
MED+250 uses your selected products, quantities, fulfilment preference, location, WhatsApp number, and any prescription you choose to attach. Anonymous sign-in identifies a browser session; it does not make request or health data anonymous.
Location and pharmacy matching
Your browser asks before sharing location. MED+250 prioritises verified nearby pharmacies when approved premises coordinates are available and otherwise uses a verified national responder pool. Pharmacies initially receive only an approximate distance—or a national-service label—and the order information needed to decide whether they can fulfil it.
Contact and prescription access
Your exact contact details and private prescription are withheld until you choose a responding pharmacy. Prescription access uses a short-lived link and is limited to the selected pharmacy's order workflow.
WhatsApp, prices and MoMo
Central catalogue prices are indicative only. MED+250 does not publish pharmacy-specific prices or stock. Opening WhatsApp or the phone's MoMo menu leaves MED+250 and is governed by the relevant service and your mobile operator. MED+250 does not process or hold the payment.
Questions and corrections
Pharmacy staff can request a correction to their registered WhatsApp contact from the pharmacy portal. For other privacy requests and complaints, contact the MED+250 administrator through the contact channel provided in the marketplace.